By using a wireless mouse for your Windows 10 laptop, you can avoid messing up your travel bag with wires. Firstly, you need to connect the wireless receiver to the PC’s USB port & ensure to use the mouse pad. However, the wireless mouse not working would be disgusting to the user. In order to fix initially, check for the mouse battery, power switch, connection range, etc. Adjusting the mouse settings could help fix the defective wireless mouse. Moreover, troubleshoot the Windows 10 laptop, which causes the wireless mouse not to work. Anyways, read the article thoroughly to get good knowledge in fixing the mouse & Windows 10 PC are not connected.
Change Battery
A wireless mouse has a battery compartment through which you can install batteries. Usually, the cell section on the bottom of the mouse is either self-locked or screwed. First, open the battery door to check for misplaced batteries & take it out anyways. If you own a multimeter, check the battery status before putting it back into the wireless mouse. On the other hand, remove any white substance or debris settled on the batteries & install them again. Some mouse models are compatible with the power switch, so you can turn it on/off whenever necessary to save more battery power. Also, check the power switch if a wireless mouse not working on your laptop. However, replacing the mouse batteries helps to restore the wireless mouse issue. Get along with the steps below to install new batteries to the wireless mouse
- Open the battery compartment (usually on the flat surface of the mouse)
- Remove the current batteries
- Replace the old batteries with the new ones
Now you can see the red LED light glowing on the mouse’s bottom, which denotes the above method is successful. If there is no response, then the wireless mouse not working needs special attention. Throughout this article, you will find the best solution for wireless mouse issues.
Check The Range
There is a limited range of distance between the wireless mouse and the laptop. Therefore, get the mouse closer to the PC to avoid the wireless mouse not working. While using the old mouse for your laptop, find & remove any obscures in the connectivity path from mouse to computer.
Change Mouse Pad
In such instances, the surface where you can use a mouse might be the reason for the wireless mouse not working Windows 10. A rough, glossy, or non-flat surface might cause the wireless mouse not to work. Try another mouse pad to see whether the peripheral is working fine.
ProTip: Ensure that the surface is not reflective & uneven to use the mouse for your PC. Usually, the cyan, red, plain black & purple colored mouse pads might interfere with the mouse’s sensor.
Unplug The Wireless Receiver & Reconnect It
After getting your mouse in close contact with the laptop/PC, follow the below steps.
- Unplug the wireless mouse receiver
Note: Wireless receiver seems like the USB driver and is usually connected to the front or back side of the CPU.
- Wait a minute
- Plug it into the same USB port or try any other
Next, turn your mouse to see if any red LED glows after replugging the wireless receiver to the CPU. If the mouse is unresponsive on your laptop, try every USB port on your device to get the wireless mouse not working issue to be fixed. If your device is not having sufficient USB ports, use an external USB hub to connect the multiple devices or peripherals.
Restart Windows 10 Laptop
Generally, restarting your PC could clear the bugs, errors, and currently running tasks. Try to reboot your laptop, which can sometimes fix the wireless mouse not working windows 10. To get a good understanding of this method, take a look at the steps below
- Press “Windows” button to open “Start” menu
- Click on the “Standby” icon
- Tap “Restart” on the prompted power off options
(Or)
- On your Windows 10 laptop, click “Ctrl” + “Alt” + “Delete” simultaneously
- Now, you see the power off options
- Tap on “Standby” button to click “Restart”
(Or)
- Press “Alt” + “F4” at the same time to open “Shut Down Windows” tab
- Select “Restart” from the power off options
- Click “Enter” button
Wait a minute for your Windows 10 laptop to restart, then check for the wireless mouse not working issue is resolved.
Disconnect Other USB Devices
Peripherals connected to your PC, such as printers, drives, & scanners, could interfere with the wireless mouse connection. Remove any inessential accessories, which gives a good result on the wireless mouse not working. In addition, you must remove all peripherals on your Windows 10 laptop & connect only the wireless mouse receiver. Check if the wireless mouse is working on your Windows 10 PC, and then connect the external accessories one by one.
Adjust Cursor Speed
Sometimes, you get irritated when the mouse cursor is too sensitive. Head to the mouse settings on your windows 10 laptop to modify its sensitivity. Set the mouse speed which is suitable for your work, and you can also specify functions for mouse buttons. Hence, change the mouse settings to fix the wireless mouse not working and also to resolve the draggy response on your Windows 10.
- Press “Win” + “S” simultaneously to open “Start” menu
- On the search tab, type “Mouse Settings” & click “Enter” button
- Click “Mouse” option in the mouse settings
- Then, select the “Pointer” tab
- Now, you can see the slider to change wireless mouse’s cursor sensitivity
Move the slider from “low to high” or “high to low” according to your preference. Now, navigate your wireless mouse in any direction & look at the cursor on Windows 10. If it is working fine, then the faulty mouse settings would be the reason for the wireless mouse not working.
At the same time, improve the cursor precision to prevent your wireless mouse from not working. Most wireless mouse users prefer setting a high precision for the mouse cursor. Here is how you can do this
- Press “Windows” key
- Search for “Mouse Settings” & click “Enter” to open it
- Tap the “Additional Mouse Options” (you can find it on right side of mouse settings)
- Head to “Pointer Options”
- Tap once on to put the “Check” mark for “Enhance Pointer Precision”
After these steps, click “Apply” & then tap the “Ok” button to save the changes on your windows 10 laptop.
Clean The Wireless Mouse
If you’ve figured out the mouse cursor freezes on Windows 10, try cleaning the mouse using alcohol wipes. To get more details on how to clean your wireless mouse, stick to the following steps
- Remove the wireless mouse receiver & turn off the mouse (use the switch at the bottom)
(Or)
- Take out the batteries from the mouse to turn it off
- Use the pry tool to pull apart your wireless mouse
- Separate each part of the mouse
- Take a cotton swab or alcohol wipes to clean every part of the mouse
- Ensure that you’re not leaving any residues in the mouse
- If you’ve cleaned your mouse using alcohol wipes, let it dry for several minutes
- Then, set back the parts of the mouse and press gently on all sides to fix it
Now, connect the receiver to the PC & check if the wireless mouse not working issue is fixed.
Bonus Point – Improve Double-click Speed
If you can’t use a wireless mouse double-click selectivity for any files, open Windows 10 mouse settings to get it fixed. Make use of the following steps
- Click “Win” + “S” simultaneously
- Type in the search box: “Mouse Settings” & click “Enter” button
- Get going with “Additional Mouse Options”
- Select “Buttons” configurations
- Under the “Double Click Speed” tab, look at the slider to modify the double-click speed
After setting a wireless mouse double-click speed, try to open any files and check how the setting has fixed the issue. Anyways, keep focus on reading the blog to fix wireless mouse not working Windows 10.
Uninstall Mouse Driver & Reinstall it
You need to uninstall the updated driver of the wireless mouse & reinstall it again on your Windows 10 laptop. Updating the driver could restore your mouse when there are any connectivity issues. Take advantage of the below steps to uninstall the updated driver followed by reinstalling it
- Tap on “Win” + “X” buttons at the same time to open quick options
- Click on the “Device Manager” option
- Press the “>” icon before the Mice and “other pointing devices” to expand it
- Next, right-click on the driver for your wireless mouse, for instance, “HID-compliant mouse” is one of the updated driver
- Select “Uninstall Device”
While restarting your Windows 10 laptop, the wireless mouse driver updates automatically. So you can recheck the wireless mouse not working is fixed.
After completing the above techniques, get the updated driver or support software online. Usually, you can find it on your wireless mouse manufacturer’s site & install them on your Windows 10 laptop.
Uncheck The “Turn On Fast Startup”
The Windows 10 OS accompanies the Fast Startup feature on your laptop. This feature fastens the device startup after your Windows 10 shuts down; in particular, your PC gets hibernated instead of total shutdown. Sometimes, this feature on your computer might cause the wireless mouse not working Windows 10. Get engaged with the below steps to disable the “Fast Startup” on your device
- Click on “Win” + “X” simultaneously to open Windows 10 quick options
- Head to the “Power Options”
- Click on the “Additional Power Settings” tab
- Tap the “Choose what the power buttons do” option
- Then, press the “Change Settings that are currently unavailable” tab
- Now, tap once to uncheck the “Turn on fast startup (recommended)” setting on your Windows 10 laptop
Finally, restart your laptop to check if this method is successful. On the other hand, use a wireless mouse that is not working to verify its operativity. Updating your device software might help with the wireless mouse not working issue.
Update Device Software
Go through the device settings to check for updates because it may contain the patch to fix wireless mouse not working. Updating your Windows 10 often fixes most issues on your laptop; stick onto the following steps to update software
- Click on “Win” + “S” to open menu
- In the search tab, type “Windows Update” & click “Enter” button
- Tap on the “Check for updates” button
Wait for updates to download on your Windows 10 laptop, then restart your device to install all updates. At the same time, you can click on the “View optional updates” under the “Check for updates” option to choose the necessary updates for your device.
Update The Wireless Mouse Driver
An issue with the device driver is the most common to cause wireless mouse not working Windows 10. To troubleshoot this problem, update the wireless mouse driver by going through the Windows settings. Below, you can see how to update the mouse driver
- Click Windows + S to open menu
- Search for “Device Manager” & tap “Enter” button
(OR)
- Press Windows + X to open quick options
- Find & press “Device Manager” tab
- Click on the “>” near the “Mice and other pointing devices” to expand the options
- Right-click the “wireless mouse” & tap “Update driver”
Then, your Windows 10 starts downloading the latest update for the device driver. Later you can check for the wireless mouse not working issue is resolved.
Roll Back The Update
Sometimes, updating your Windows 10 would result in wireless mouse not working on a laptop. If you find the mouse starts malfunctioning after an upgrading, try to uninstall the update. Here is how to uninstall the update on your Windows 10 laptop
- Tap the “Windows” + “S” to open Quick Options
- Then type “Windows Update” in the search column & tap “Enter” key
- Open “View Update History” tab
- Click “Uninstall Updates” button
- Next, right-click on the last update & select “Uninstall”
Remove the wireless mouse receiver & reconnect it to check if the gadget is working properly. If not, do System Restore on your Windows 10 device to get the best result for wireless mouse not working.
Make Use Of System Restore
The System Restore option on Windows 10 could erase all data on your device along with the glitches & errors on your PC. If your device has a risk of a security breach, doing System Restore supports device security. Below are the effective steps to restore your system to its defaults
- Tap “Win” + “S” to open Windows menu
- In the search tab, type “System Protection” & press “Enter” key
- Click “Create a restore point” option
- Get back to “System Protection” tab
- Then tap on “System Restore” option
Now, you can prefer the system restore point on your Windows 10 laptop in which you managed to do “System Restore”.
Wireless Mouse Not Working: Simple Tricks To Conclude
After getting no result for your wireless mouse not working Windows 10, connect your mouse to another PC & check its functionality. If your mouse has a hardware issue, it fails to work on your Windows 10 laptop. On the other hand, take another wireless mouse and connect it to your current PC & examine the cursor moving on Windows 10. Use these tricks to support the statement that your wireless mouse is problematic.
End Thoughts
When you find the Wireless mouse not working Windows 10, try to change the drained battery. Secondly, check for the device settings & adjust them to overcome a mouse issue on Windows 10 PC. Try the above methods one after another to get your wireless mouse fixed. However, your wireless mouse having a hardware issue needs to be treated in specific ways. It is the right time to contact the technicians to mend the wireless mouse not working due to hardware complaints. Visit the store from where you bought your wireless mouse & explain the issue to them. Or else get your defective mouse to the authorised service centre to get the best results for the wireless mouse issue. If you’re thinking of buying a new wireless mouse instead of fixing it, visit the nearby stores or buy online.